Subscription Services Terms and Conditions

Welcome to HR at Work, LLC Subscription Services. Our website at provides subscribers access to information, tools, and resources for managing day to day HR. Your access and use of our subscription services is subject to the following terms and conditions and all applicable laws. By accessing or using any part of our services, you accept, without limitation or qualification, these terms and conditions. If you do not agree with all of the terms and conditions stated below, you may not use any portion of the services.

These terms and conditions contain an arbitration agreement and class action waiver. Please read them carefully as they affect your legal rights.

Contact Us When You Need Help

If you have any concerns or issues regarding our Subscription Services or these Terms and Conditions, please contact us at: [email protected]. We will respond to your request for help no later than by the end of the next business day. Our hours of operation are Monday through Friday, 9:00 a.m. to 5:00 p.m. EST unless closed for a federal or Commonwealth of Massachusetts holiday.

Authorized Use of Services

Our Subscription Services are provided for your personal and non-commercial use and for informational purposes only. Our Subscription Services are not a substitute for legal advice or a legal opinion. Any other use of our Subscription Services requires prior consent from us. By using the Services, you further represent and warrant that you are located inside the U.S. and agree to be bound by U.S. laws. Our Subscription Services are intended for subscribers located in the United States only. Our goods and services are not intended for use outside of the United States.

Unauthorized Use of Services

Resources, tools, webinars, and any other materials available through our Subscription Services may not be reproduced, duplicated, copied, sold, resold, visited, circulated or otherwise exploited for any commercial purpose without express written consent from HR at Work, LLC (including information obtained from our live consultants).

You may not modify any resources, toolkits, webinars, and any other materials available through our Subscription Services with the exception of Sample materials, such as sample forms and checklists, job descriptions, and policies. A subscriber may modify and customize sample materials as needed to meet the specific needs of the subscriber’s organization. In addition, you may not remove or alter any copyright, trademark or other proprietary notice contained in the Subscription Services.


All content included on our website, such as text, graphics, logos, button icons, images, content, information, data, digital downloads, and software, is the property of the HR at Work, LLC or its content suppliers and protected by the United States and international copyright laws. The compilation of all content on this website is the exclusive property of HR at Work, LLC and protected by U.S. and international copyright laws. All software and content used on this website or our Subscription Services is the property of HR at Work, LLC or its suppliers and protected by the United States and international copyright laws.


Our goal is to provide our subscribers top quality information, tools, and resources and to continuously update and add to them. We welcome your suggestions and ideas anytime. To send us your suggestions, click on the Suggestion Box tab at the top right of your screen.

Subscription Account

You may register for an account with us by selecting a password and entering certain personal information such as your name, email, and other important details that allow us to provide Subscription Services to you. An account allows you to subscribe to our Subscription Services and manage your subscription. You must provide accurate and complete information and keep your account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username or a name subject to any rights of a person other than you or the legal entity that you work for without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive. You are solely responsible for the activity that occurs on your account, and for keeping your account password secure. You may not use another person’s user account or registration information without permission. You must notify us immediately of any breach of security or unauthorized use of your account. You should never publish, distribute or post login information for your account.

We reserve the right to close your account and deactivate or cancel all related Subscription Services at our sole discretion, including a violation or suspected of these Terms and Conditions.

Subscribing, Renewing and Cancelling

To subscribe to our Subscription Services, you must sign up for an account and select and pay for the services. You will be asked to enter your payment information when you purchase any Subscription Services or DIY premium resources. You will be charged up front for the services.

The monthly package is set to recurring payments and will charge monthly until canceled. An email receipt is sent after each successful charge. Regardless of when you cancel, you will have access to the Subscription Services until the end of your billing period.

The quarterly package is also set to automatic renewal, but you will receive a payment renewal reminder email three days before the renewal of a quarterly package.

To ensure successful cancellation of a Subscription Service package, you will need to cancel your package at least one day prior to the renewal date.

You may cancel your Subscription Services through the “Your Account” button on the Website up until the date of the auto-renewal.

Third Party Links

This Website may contain links to other websites not maintained by us. Other websites may also reference or link to our Website. We encourage you to be aware when you leave our Website and to read the terms and conditions and privacy statements of each and every website that you visit.  We are not responsible for the practices or the content of such other websites.

No Warranties

While HR at Work, LLC uses reasonable efforts to include up-to-date information on the services, except for the express warranties stated on our services, we make no warranties or representations as to the accuracy or completeness of information on the services. To the fullest extent permitted by law, your use of the services is at your own risk. The services, including all content made available on or accessed through the services, is provided “as is” and company makes no representations or warranties of any kind whatsoever for the content on the services. Further, to the fullest extent permissible by law, HR at Work, LLC disclaims any express or implied warranties, including, without limitation, non-infringement, title, merchantability or fitness for a particular purpose. HR at Work, LLC does not warrant that the functions contained in the services or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the services or the server that makes it available is free of viruses or other harmful components. To the fullest extent permitted by law, HR at Work, LLC will not be liable for the use of the services, including, without limitation, the content and any errors contained therein.

In no event will HR at Work, LLC be liable under any theory of tort, contract, strict liability or other legal or equitable theory for any lost profits, lost data, lost opportunities, costs of cover, exemplary, punitive, personal injury/wrongful death, special, incidental, indirect or other consequential damages. Further, to the fullest extent permitted by law, in no event will the company be liable for any direct damages exceeding the greater of the fees you paid to company for products and services in the twelve months preceding the claim or one hundred united states dollars.


All information posted on our website is subject to change without notice.  In addition, these Terms and Conditions may be changed at any time without prior notice. We will make changes by posting them on the website. You should check the website for such changes frequently. Your continued access of the website after changes conclusively demonstrates your acceptance of those changes.


You agree to indemnify, defend and hold harmless HR at Work, its employees, directors, officers, agents, business partners, affiliates, contractors, distribution partners and representatives from and against any and all claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to (i) your use of the Services, (ii) any breach by you of any of these Terms and Conditions, (iii) any violation of applicable law.


If any part of these Terms and Conditions are held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision will be ineffective but will not affect any other part of these Terms and Conditions, and in such event, such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

Waiver; Remedies

The failure of HR at Work, LLC to partially or fully exercise any rights or the waiver of HR at Work, LLC of any breach of these Terms and Conditions by you will not prevent a subsequent exercise of such right or be deemed a waiver of any subsequent breach by you of the same or any other term of these Terms and Conditions. The rights and remedies of HR at Work, LLC under these Terms and Conditions and any other applicable agreement between you and HR at Work, LLC shall be cumulative, and the exercise of any such right or remedy shall not limit HR at Work, LLC’s right to exercise any other right or remedy.

Governing Law; Dispute, Resolution; Arbitration:

The laws of the Commonwealth of Massachusetts shall govern these Terms and Conditions. While we will make reasonable efforts to resolve any disagreements you may have with us, if these efforts fail you agree that all claims, disputes or controversies against HR at Work, LLC arising out of these Terms and Conditions, or the purchase of any products or services will be exclusively submitted to binding arbitration (except for matters that may be taken to small claims court), no matter what legal theory they are based on or what remedy (damages, or injunctive or declaratory relief) they seek. This includes claims based on contract, tort (including intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law; Claims made as counterclaims, cross-claims, third- party claims, interpleaders or otherwise; and Claims made independently or with other claims. The party filing arbitration must submit claims to the American Arbitration Association and follow its rules and procedures for initiating and pursuing arbitration. Any arbitration hearing that you attend will be held at a place chosen by the American Arbitration Association in the same city as the U.S. District Court closest to your then current residential address, or at some other place to which you and Company agree in writing, and the arbitrator shall apply New York law consistent with the Federal Arbitration Act. YOU SHALL NOT BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER USERS OR TO ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. You may obtain copies of the current rules, and forms and instructions for initiating arbitration by contacting the American Arbitration Association at using the contact information noted below.

American Arbitration Association


A single, neutral arbitrator will resolve Claims. The arbitrator will be either a lawyer with at least ten (10) years’ experience or a retired or former judge, selected in accordance with the rules of the American Arbitration Association. The arbitration will follow the procedures and rules of the American Arbitration Association which are in effect on the date the arbitration is filed unless those procedures and rules are inconsistent with these Terms and Conditions, in which case these Terms and Conditions will prevail. Those procedures and rules may limit the discovery available to you or us. The arbitrator will take reasonable steps to protect your customer account information and other confidential information if requested to do so by you or us. Each party to the arbitration will bear the expense of that party’s attorneys, experts, and witnesses, and other expenses, regardless of which party prevails, but a party may recover any or all expenses from another party if the arbitrator, applying applicable law, so determines. The arbitrator’s award is final and binding on the parties.


We will not choose to arbitrate any Claim you bring in small claims court. However, if such a Claim is determined by the court to be outside its jurisdiction, the parties agree that the dispute shall then be submitted to arbitration.

Privacy Policy:  Use of the Subscription Services is also governed by our Privacy Policy, which is incorporated herein by reference.

Questions:  If you have any questions regarding these Terms and Conditions, please contact us at: [email protected].